Accessibility statement

Last updated September 25, 2026

Our commitment

Vero is committed to making the app, the App Clip, and this website usable by as many people as possible, including people who use assistive technology such as a screen reader, switch control, or voice control. Accessibility is part of how we design and build every screen, not a separate pass at the end.

Standard we target

We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make digital content more usable for people with a wide range of disabilities, and following them tends to make the product easier for everyone.

Known limitations

The live map inside the app, which shows your driver and route during a ride, has limited support for screen readers today. We are working on a text alternative that describes pickup, route, and arrival information without depending on the map view. If you rely on a screen reader and the map is blocking you from completing a ride, contact us using the details below and we will help you directly.

Reporting a problem

If you run into an accessibility barrier anywhere in Vero, including the app, the App Clip, or this website, contact us at team@ridevero.app. Let us know the page or screen involved, what you were trying to do, and the assistive technology you were using if any. We will work to address the issue and respond to you directly.